Utilize Online Feedback as a Path to Success
Gather customer feedback, strengthen long-term customer relationships, and become a more successful real estate agent.
Gathering Feedback from Customers
Satisfied clients are more likely to recommend you as their real estate agent! With the online feedback tool from onOffice enterprise, you can create customized surveys to measure your clients’ satisfaction.
Understand your clients’ needs and requirements to optimize your real estate services.
Benefits of Online Feedback
Achieve great results with minimal effort.
Enhanced Customer Loyalty
The perfect tool to gauge customer perception! Have clients evaluate different marketing steps to improve them. Survey results can be statistically analyzed.
Crisis Management
Avoid negative reviews on public platforms. Well-placed surveys help you identify dissatisfied clients early and respond quickly.
Usability
Create your survey with just a few clicks. Clients receive a responsive online form that they can conveniently fill out on any device.
Security
GDPR-compliant: Thanks to the clear assignment of surveys and results, they cannot be tampered with afterward. Each survey has a unique ID and a set duration with an expiration date.
Which versions does it come with?
The online feedback feature is included in all three versions of onOffice enterprise.
- enterprise essential
- enterprise premium
- enterprise expert
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A Small Tool with a Big Impact*
The online feedback feature is independent of specific properties, requiring only a contact link. Elements can be added with a click and rearranged with drag-and-drop, making it easy to create various surveys.
*Currently available in the following languages: German
Activation and basics
Free answer option
Rating scales
Publication and dispatch
Evaluation of the results
FAQ
We answer frequently asked questions about the online feedback feature.
Yes, you can incorporate satisfaction surveys into any email templates using a macro and send them to clients.
No, once a survey has started, it cannot be edited. This prevents unintentional tampering with the results.
No, property feedback is designed to collect specific feedback about a particular property, while online feedback is intended for gathering general feedback from your clients.
Any Questions?
